Investigating - We are currently investigating this issue.
Apr 19, 17:44 UTC
Update - We are continuing to monitor for any further issues.
Mar 22, 16:49 UTC
Update - We are performing emergency update.
Mar 22, 16:38 UTC
Update - We are continuing to monitor for any further issues.
Mar 22, 16:37 UTC
Update - We are pushing an update to allow migration between different IP addresses.
Mar 22, 14:01 UTC
Update - We see more accounts get connected again but also some accounts being locked again. We plan to introduce more changes to avoid locks
Mar 16, 18:23 UTC
Monitoring - We have deployed some fixes and continue to monitor - we steady improvement in a number of connected IG accounts
Mar 15, 18:18 UTC
Identified - We are continuing to investigate workarounds for disconnected accounts. No immediate solution at the moment.
Mar 13, 10:21 UTC
Investigating - There was some change in Instagram networks and security settings, that prevents some customers from reconnecting to Instagram accounts. We are looking for a workaround
Mar 13, 02:59 UTC
Instagramer Comments for Zendesk ? Operational
90 days ago
99.94 % uptime
Today
Instagramer for Zendesk Operational
90 days ago
87.46 % uptime
Today
Whatsapp integration ? Operational
90 days ago
99.91 % uptime
Today
Telegram Integration Operational
90 days ago
99.94 % uptime
Today
Viber integraion Operational
90 days ago
99.94 % uptime
Today
LiveChat API Operational
Forwarder Operational
90 days ago
100.0 % uptime
Today
Notifier Operational
90 days ago
100.0 % uptime
Today
Facebook Reviews for Zendesk Operational
90 days ago
100.0 % uptime
Today
Resurrect for Zendesk Operational
90 days ago
100.0 % uptime
Today
Advanced Export ? Operational
90 days ago
100.0 % uptime
Today
Vkontakter ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp Web for FreshDesk Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 18, 2021
Resolved - This incident has been resolved.
May 18, 05:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 05:25 UTC
Identified - The issue has been identified and a fix is being implemented.
May 18, 05:06 UTC
May 17, 2021

No incidents reported.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021
Resolved - This incident has been resolved.
May 13, 17:22 UTC
Identified - The issue has been identified and a fix is being implemented.
May 13, 16:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 15:02 UTC
Investigating - We are currently investigating this issue.
May 13, 14:48 UTC
May 12, 2021

No incidents reported.

May 11, 2021
Resolved - This incident has been resolved.
May 11, 04:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 04:13 UTC
Investigating - We are currently investigating this issue.
May 11, 03:58 UTC
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021
Resolved - This incident has been resolved.
May 8, 00:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 00:11 UTC
Identified - The issue has been identified and a fix is being implemented.
May 7, 23:59 UTC
May 7, 2021
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - This incident has been resolved.
May 4, 15:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 15:25 UTC
Identified - The issue has been identified and a fix is being implemented.
May 4, 15:05 UTC