Increased rate of disconnections and temporary IG accounts locks reported
Incident Report for OAPPS
Resolved
This incident has been resolved.
Posted Feb 17, 2023 - 19:39 GMT+04:00
Update
We are continuing to monitor for any further issues.
Posted Nov 28, 2022 - 23:55 GMT+04:00
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2022 - 23:55 GMT+04:00
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 25, 2022 - 13:02 GMT+04:00
Investigating
We see an increased rate of users' accounts being disconnected due to additional verifications or temporarily blocked by Instagram on "fishing" app connections. While we are working to resolve this, you may consider migrating to our new platform which should not have this type of issue. Here is a short guide:

https://zendesk.oapps.io/hc/en-us/articles/7595354537618-WHY-and-HOW-should-I-move-from-Instagramer-to-Instagramer-SUITE-
Posted Sep 13, 2022 - 15:24 GMT+04:00
This incident affected: Instagramer for Zendesk.