Message delivery issues

Incident Report for OAPPS

Resolved

This incident has been resolved.
Posted Sep 20, 2023 - 10:18 GMT+04:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2023 - 21:47 GMT+04:00

Investigating

We are investigating issues with configuration page accessability
Posted Sep 19, 2023 - 20:48 GMT+04:00

Monitoring

We can see improvements in messages deliverability.
Posted Sep 19, 2023 - 15:17 GMT+04:00

Investigating

We are currently investigating this issue.
Posted Sep 19, 2023 - 14:19 GMT+04:00
This incident affected: Channels (Instagramer Suite for Zendesk, Whatsapp integration, Telegram Integration, Viber integraion, Youtube Comments, TikTok Comments, Instagramer Direct for FreshDesk).