Recordings were not attached to calls

Incident Report for OAPPS

Resolved

This incident has been resolved.
Posted May 08, 2025 - 23:01 GMT+04:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 08, 2025 - 22:21 GMT+04:00

Update

We are deploying a fix - this may cause calls not to be registered
Posted May 08, 2025 - 22:15 GMT+04:00

Identified

The issue has been identified and a fix is being implemented.
Posted May 08, 2025 - 22:07 GMT+04:00

Investigating

We are currently investigating this issue.
Posted May 08, 2025 - 22:06 GMT+04:00
This incident affected: 3CX integration.